Overview

 

A luxury home furnishings brand preparing to open a new showroom in the United Kingdom needed a logistics partner capable of producing 50 custom crates onsite at their Richmond, CA warehouse—within one week. With valuable, oversized items and an immovable international shipping deadline, they required precision, speed, and a team that could manage, quite literally, the heavy lifting.

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The Challenge

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• A hard deadline for UK arrival, tied directly to the opening of their new showroom

• No time to send items offsite, requiring full onsite crating at their Richmond warehouse

• A high-value inventory of sofas, tables, statues, vases, and other fragile furniture requiring engineered protection

• Container loading and crating in compliance with international export and import requirements

 

They needed a partner who could mobilize immediately, work onsite, and deliver protection for every piece.

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Our Solution

 

We deployed an onsite crating team and completed the full scope of work—50 custom crates—within the client’s one-week deadline.

 

Our services included:

• Onsite assessment of all furniture and décor pieces

• Custom crate design and fabrication for each item, built directly at the client’s warehouse

• Protective packing for all fragile and oversized pieces

• Full container loading, ensuring optimal safety and space efficiency

• Coordination for international shipment to meet the UK delivery window

 

Every crate was engineered to protect high-value items through overseas transit.

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Operational Results

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• 50 custom crates completed in 7 days

• Zero damage reported during overseas transit

• All containers shipped on schedule, meeting the UK showroom opening timeline

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Impact

 

Our rapid response and onsite capabilities enabled the client to:

• Open their new UK showroom on schedule

• Avoid delays that would have impacted construction, merchandising, and launch events

• Rely on a partner who could mobilize quickly and handle complex, high-value crating under tight timelines

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